THINSTONE IRELAND: 10 YEAR GUARANTEE ON SUPERIOR STONEWORK CRAFTSMANSHIP
At ThinStone Ireland, we believe in the excellence of our craftsmanship and the high quality of our materials. Our team, made up of skilled stonemasons, take exceptional pride in their work.
It’s because of this unwavering confidence that we can stand behind our stonework, offering our customers a 10-year guarantee.
What We Cover
Our guarantee is for 10 years from the date the stonework was confirmed as completed. We guarantee:
Full Replacement: In the unlikely event of any of our stones coming away from the structure, we will fully replace as needed covering both the materials and the labour.
Adhesive Failure: Should the stone adhesive fail, we will rectify the issue promptly, renewing the adhesive and repairing the stonework at no additional cost to you.
Pointing Mortar: If there is a general failure of the pointing mortar, we will redo the pointing to make it right and restore the original quality of your stonework.
What’s Not Covered
As thorough as our guarantee is, it’s important to note that there are a few exceptions:
Subsidence: We cannot cover dislodgement of stonework caused by ground or building subsidence.
External Impacts: Our guarantee does not cover dislodgement of stones caused by the impact of any type of vehicle, or vibration from nearby roadworks, construction or tarmac work.
Discolouration: Over time, natural elements may cause discolouration of the stone. This is a natural process and is not covered by our guarantee.
Algae Build-up: Algae can occasionally build up on stone over time, especially in damp environments. This is also a natural occurrence and is not included within the scope of our guarantee.
At ThinStone Ireland, we pride ourselves on the resilience and longevity of our stonework. Our 10-year guarantee is our commitment to you, offering you peace of mind on your investment.